Privacy Policy for Healing Hydration & Wellness
**Effective Date: 10/05/2024
Healing Hydration & Wellness (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (www.healinghydrationandwellness.com) or engage with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information, including:
– **Personal Information:** This includes, but is not limited to, your name, contact information, email address, phone number, and any other details you provide to us directly via forms or through consultations.
– **Health Information:** If you are a patient or client, we may collect health-related information as required to provide our wellness and hydration services. This may include medical history, treatment plans, and other relevant health data in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
– **Usage Data:** We may collect non-personally identifiable data on how you interact with our website, including IP addresses, browser type, referral sources, time spent on pages, and other analytics.
2. How We Use Your Information
We use the information we collect to:
– Provide and manage the services you request, including wellness consultations and treatments.
– Communicate with you regarding your inquiries, appointments, or promotions.
– Comply with legal and regulatory obligations, including those related to patient privacy and health information (e.g., HIPAA).
– Improve our website’s functionality and user experience through analytics.
– Send marketing or informational communications only if you have opted in to receive them, adhering to A2P-10DLC (Application-to-Person messaging via 10-digit long code) requirements for SMS communication.
3. Disclosure of Your Information
We will not share or sell your personal information with third parties, except in the following circumstances:
– **With Your Consent:** We may share your health or personal data with third parties only when you provide explicit consent.
– **Service Providers:** We may disclose information to trusted service providers who assist us in operating our website and services. These third parties are bound by confidentiality agreements and can only use the data for the specified purposes.
– **Legal Requirements:** We may disclose your personal or health information if required by law or in response to valid legal processes, including subpoenas or court orders.
– **Compliance with Patient Privacy Laws:** We ensure that any sharing of health-related information is done in strict compliance with HIPAA and other applicable laws to safeguard patient confidentiality.
4. Data Security
We use industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. This includes:
– Encryption of sensitive data during transmission.
– Secure storage of health-related information in HIPAA-compliant systems.
– Limiting access to your personal information to authorized personnel only.
5. Patient Rights Under HIPAA
As a client or patient, you have the right to:
– Access your personal and health information at any time.
– Request corrections or updates to your information.
– Restrict the use or disclosure of your health information.
– File a complaint if you believe your privacy rights have been violated.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us understand user behavior, personalize content, and improve our services. You can choose to disable cookies through your browser settings, though this may affect your website experience.
7. SMS Messaging and A2P-10DLC Compliance
For SMS communications, including appointment reminders and wellness tips, we adhere to the A2P-10DLC regulations. This ensures secure and compliant messaging services between businesses and individuals. By opting into our SMS communications, you consent to receive text messages in accordance with these regulations. You can opt out of receiving SMS at any time by following the instructions provided in the messages.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected information from a child under 13 without verification of parental consent, we will delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting a notice on our website or contacting you directly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
**Healing Hydration & Wellness**
701 21st St
Ste 101
Vero Beach, FL 32960
wellness@healinghydrationandwellness.com
772-584-0278
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.